![]() ![]() ![]() There are many options to choose from using WordPress, all of which will provide you with the basic forum features you need, plus plenty of useful extras. This is a great option if you want to set up a regular website and forum together. For instance, you might use the bbPress plugin to create multisite forums, and maintain them from one dashboard within your WordPress site. Using a multi-purpose platform like a CMS to power your online community allows you access to many different software options in the form of plugins and applications. WordPress (With Plugin) Price: Free (plus the cost of hosting) Here, we're going to explore the best forum software to get you started.ġ. ![]() There is an incredible amount of value in reaching and building your community using a forum. That post is much easier to find than it would be on social media, where millions of users are talking about a million different things.Įven better, maybe another forum user has faced that same problem and can answer their question before your service reps even see it. Online communities are particularly beneficial for businesses because they allow customers to interact with each other in a smaller circle than they could via social media, which increases engagement and brand affinity.įor instance, let's say one of your customers has a very unique problem with your product or service, and posts about it on your forum. ![]() This sense of connectedness is more important than ever in a time where more work, communication, and socialization is being done online. Forums provide the opportunity to build an online community that allows your audience to connect in a place where they know their interests are shared. ![]()
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